Terms and Conditions

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Breakdown Resq – Kendal, UK Last updated: 15 November 2025

These terms apply to all 24/7 roadside assistance, recovery, and mobile tyre services in Kendal and South Cumbria.

1. Booking & Dispatch

  • Call +44 7380 453 565 or use online form.
  • Quote given before dispatch – fixed unless extra work agreed on site.
  • ETA is estimate; traffic or weather may delay.

2. Pricing & Payment

  • No call-out fee within 30 miles of Kendal (LA9).
  • Card payment on site (contactless). Cash or bank transfer accepted.
  • Invoice emailed within 1 hour. VAT receipt on request.

3. Service Scope

  • Cars, vans, 4x4s, motorcycles, HGVs up to 44 t.
  • On-site repair where safe and possible.
  • Towing to your chosen garage or our secure compound (£15/day after 24 h).

4. Liability

  • £5 m public liability insurance.
  • No damage to vehicle during recovery (soft straps, skate kits, air-ride flatbeds).
  • Report any issue within 24 h – we return free to fix.

5. Cancellations

  • Cancel before van leaves depot – free.
  • After dispatch – £35 minimum charge.

6. Safety & Access

  • You must stay with the vehicle or appoint a representative.
  • We may refuse service if site is unsafe (e.g., live carriageway).

7. Guarantees

  • Jump starts, tyre fits, minor repairs: 24 h callback guarantee.
  • Recovered vehicles: safe arrival or full refund.

Contact

Breakdown Resq Unit 12, Shap Road Ind Est, Kendal LA9 6NZ Tel: 07380 453 565 Email: info@breakdownresqltd.co.uk

We keep it simple: one call, one team, one fix.

Quality repairs that you can trust every time means that you can rely on the repair services to fix your vehicle correctly, efficiently, and safely. 

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